Key Pizza in Hammond

7003 Kennedy Ave, Hammond, IN 46323-2213, Hammond

Overview

Cuisine
  • American
  • Pizza

Restaurant Hours

Monday

08:00 - 17:00

Tuesday

08:00 - 17:00

Wednesday

08:00 - 17:00

Thursday

00:00 - 17:00

Friday

00:00 - 17:00

Food is great but it's a shame your employees either dont listen or are to stupid to get orders correct .. please revamp your hired help

Seems a bit hateful. I have never had a problem with the staff, and I have been going there for 15+ years. And if there is an issue, they never hesitate to fix the problem and usually compensate. Not only that, but they are always polite and seem to be humans... Humans make mistakes, it happens. And like I said, they are willing to admit and fix their mistakes.

Do they. Deliver or. Just. Carry. Out

They do deliver.

Terrible service MANAGER very unprofessional wasnt willing to help after I waited 2 HOURS for a pizza I never got

Very rude

How much is delivery

I believe $3

Review

Add rating restaurant:
Key Pizza
CL
Cecelia Lounges
google
11.21.2024
5/5

Great pizza! Tasted fresh, loaded with toppings, great crust and delivered hot! Very reasonable price..will be our pizza place from now on!

Key Pizza
RM
Rob Maricle
google
10.26.2018
2/5

As I sit here eating my sausage stuffed crust I wonder where the sauce is....minus the absence of sauce it's a great pizza. Would've given 4 stars otherwise. Definitely ask for extra sauce. Quick delivery, friendly people.

Key Pizza
MS
Michael Stern
google
10.16.2018
5/5

I rarely have any issues with this place, and if a problem occurs they fix it without hassle. The workers are friendly, and the food is fantastic! Great pizza place, great prices!

Key Pizza
MR
Marlene Reindl
google
10.06.2018
3/5

My husband grew up on their pizza. Me personally not a fan. Just didn't enjoy the taste. At least my husband enjoyed it. There was absolutely nothing wrong with the order, just as I said I was not a fan. You may like it. Just I didn't.

Key Pizza
TN
Tony Narducy
google
09.23.2018
1/5

Woman was not pleasant pizza was terrible peppers on the beef sandwich were not cooked waste of my money

Key Pizza
MH
Marissa Harper
google
08.22.2018
5/5

This place is amazing I ordered online and something went wrong nd I didnt get my order I waited a few before I eventually realized something must be wrong since quite awhile had passed I call I find out they are now closed... Somehow my order got mixed up somehow but the guy who answered the phone assured me that he would be personally staying and making my order nd bringing it to me he didnt have too do that he could of apologized nd refunded me my money but said no I dont want you not getting your food... I usually order from a different place but I will definitely be becoming a regular here... That is impeccable customer service and I truly appreciate you guys...

Key Pizza
kr
keiara richmond
google
08.07.2018
1/5

I ordered a deep dish pizza at 8:07!! It is 9:44 and this restaurant is now CLOSED & NOT answering the phone !!!! I been calling since 9:00 !!!! I paid 30 dollars for this pizza that I did NOT receive! I will be going to this restaurant tomorrow !!!

Key Pizza
CT
Coach T
google
06.10.2018
5/5

Key Pizza? Best thin crust in the area. Flavor of sauce is great, right amount of cheese...they use the crumbled sausage. Friendly staff. Prices are fair. Highly recommend.

Key Pizza
tt
trist tanya
google
05.15.2018
2/5

Called to order 2 large 2 topping pizzas. One pizza was 1/2 pepperoni with pineapple and other half pepperoni with bacon. The other pizza was 1/2 sausage with mushroom and the other 1/2 sausage with pepperoni. They said 40 minutes for pick-up. 1 hour and 15 minutes later, I finally get my order. This was absolutely uncalled for. Received a free 2 liter and $5 off and a coupon for $5 off the next 2 times I order. Didn't feel that was enough. Not sure I would ever order from here again.

Key Pizza
JF
Jb Fortner
google
04.06.2018
5/5

Deep dish is the best great people working there

Key Pizza
mG
manuel Garcia
google
04.05.2018
5/5

Worker was nice and bright my order to my car. Great pizza

Key Pizza
JP
Johnny Perez
google
04.02.2018
4/5

Good pizza but the last time I ordered from here, they gave me crumbled sausage which ruined the whole pizza. Just be aware that you need to specify chunk sausage in order not to get the crumbled garbage.

Key Pizza
MR
Miranda Randle
google
01.16.2018
1/5

I've been ordering from keys pizza a while now but as of recently i have tried the online ordering system .. Where i make the order they take the Money immediately and then they call to explain to you that there out of some of the things you Ordered. Last time it was Chunk sausage and this time it was wings ... They offer a refund but it takes 3-5 days to return back to your card..I would not recommend anyone to use the online ordering system either go in or call..a total inconvenience.

Key Pizza
KR
Krynik ROTMG
google
01.11.2018
1/5

Worst pizza I have ever had in my entire life.

Key Pizza
rs
ronell smith
google
01.10.2018
5/5

Amazing food and even better service

Key Pizza
MW
Michelle Wadkins
google
01.04.2018
4/5

Great pizza!

Key Pizza
JK
Jan Kopischke
google
10.26.2017
5/5

We ordered two pizzas online, a thin crust and a stuffed crust pizza. Excellent crust quality on both pizzas and way better than any chain pizza place. Parking is tricky for pick-up orders, but the price and quality is worth it.

Key Pizza
ch
courtney h
google
10.04.2017
3/5

My boyfriend and I ordered a pizza for pickup. They quoted us a 40 minute wait. When we went in to pick up our pizza they seemed confused. We noticed a burnt pizza being pulled out of the oven. Not sure if that was ours or if they forgot to make ours. Anyways instead of telling us their mistake, they didn’t say anything at all and proceeded to make our pizza while we were standing there. After waiting another 15 minutes and expecting them to say something to us, which they never did, we left. They never called or anything. Unbelievable. The only reason I gave them 3 stars instead of 1 is because I’ve had their pizza and it’s very good. Service however, is another story. Did management change??

Key Pizza
Derrick
google
09.17.2017
1/5

Order a pizza, drove 40 minutes round trip to pick up... but was not what we ordered at all. Called them, and They said they must have misunderstood our order. Very disappointing when you use to provide great pizza and service.

Key Pizza
VR
Verdie Ruch
google
09.16.2017
5/5

Best pizza place in town. I get the pizza every time!! The staff is extremely friendly, and are always available to help. It gets busy sometimes but it's worth the go. I come here once a week just to enjoy the food. I would prefer this pizza over any other pizza place in the world. I highly recommend this place for everyone!

Key Pizza
DRBK314
google
09.07.2017
1/5

I asked for a deep dish pizza. I got a stuffed pizza. There is no excuse for confusing my order with a stuffed pizza. The person on the phone didn't understand the difference. Unacceptable. for Chicagoland. This restaurant refuses to deliver to Gary. This is an insulting policy as they are 3 minutes from the border of Hammond/Gary. It's time Key pizza improved it's business. Maybe this review will encourage them.Windy City II down the road is a much better choice. They at least know what a deep dish pizza is.

Key Pizza
zm
zachary merrell
google
07.25.2017
1/5

I can’t speak for the food but I was on hold twice for 10 to 15 min each back to back with a rude voice...I’ll take my business elsewhere.

Key Pizza
at
abram taylor
google
07.21.2017
5/5

Be eating here over 25 years the best

Key Pizza
JW
Jon White
google
07.13.2017
5/5

Awesome pizza.

Key Pizza
QW
Quentin Williams
google
06.24.2017
5/5

Everything is delicious. The pizza is great, the sandwiches are awesome, and wings are really good.

Key Pizza
KS
Karen Sojo
google
06.18.2017
4/5

A coworker ordered from here and it was really good. I'm not a fan of pizza in Indiana, but this was really good. Love the sausage stuffed pizza. Trying the Supreme stuffed today.

Key Pizza
WJ
Wayne Jackson
google
06.15.2017
5/5

Good tasting pizza

Key Pizza
TM
Tim Moen
google
05.26.2017
1/5

If I could give it no stars I would..everytime I order from here they get my order wrong..The last visit I had they messed up one of my sandwiches and took it back to be fixed just to get home and realize they messed it up again..i was contacted by management and told i was being given a credit but when i tried to use it the next visit i was told it couldnt be honored cuz there was no record of it..just horrible service all around

Key Pizza
DJ
Dana Jeffries
google
03.20.2017
5/5

Great pizza, sandwiches, wings, and customer service! Our favorite is the stuffed pizza.

Key Pizza
CF
Chris Ferris
google
03.13.2017
5/5

Great pizza fair price been going there for years

Key Pizza
LD
Lynn Dorado
google
03.10.2017
5/5

This is the only place that I believe has the best stuffed pizza ever!!

Key Pizza
AD
Andrew De La Cruz
google
03.10.2017
2/5

Bad. Service....

Key Pizza
MS
Michael Sikora
google
02.18.2017
2/5

Haven't had Key Pizza in 17 yrs. Just moved back from VA and decided to order and try it out. I know ownership changed, sauce had no taste and pizza overcooked. I will eat House of Pizza from now on. Fabulous pizza their everybody!

Key Pizza
JA
Jim Allen
google
01.11.2017
5/5

The small pizzas are cut like a pie, ( as they should be). The pizzas taste great. I have already been back!

Key Pizza
rn
ricky nordyke
google
01.01.2017
5/5

The ready made pizza was delicious the service was friendly and the environment is very laid back. Great lunch spot and great prices.

Key Pizza
LM
Lashawn Maxwell
google
11.18.2016
1/5

The wing was horrible. And the cheese pizza was ok but I was better off getting a frozen Jacks pizza

Key Pizza
VA
Vincent Arias
google
10.07.2016
5/5

The weekend evening staff are awesome. The pizzas are delicious. Especially the crumbled sausage and pepperoni. My advice to people who have called ahead and were given the wrong order is to make sure that your cell phone cover isn’t to blame. Because when I get on my phone and people can’t clearly hear me is because of the phone case. So back to the review, it’s the best pizza in all of Hammond Indiana and most parts of Chicago suburbs as well.

Key Pizza
JB
Jonisha Bowen
google
09.10.2016
2/5

I ordered an large cheese pizza with bbq wings. The Pizza was pretty good, the sauce and cheese were amazing but it's something a little off about the crust. The wings were terrible not even being dramatic. Like really how are these prepared? Skin is super soft like they boil them and the bbq sauce is really bad. Lol just don't do the wings at all even if offered for free. Also the woman that answers the phone is a lil rude. Update: called to let them know about the wings and they told me "No one ever called in about the wings so. ." Unprofessional, tho they did offer to replace them after I said I would come show them the wings. Really wouldn't recommend to a friend or foe.

Key Pizza
JW
Justin Ward
google
07.27.2016
5/5

Always great food and service.

Key Pizza
LI
Liz Ibarra
google
07.23.2016
5/5

Just ordered for the first time and it won’t be my last! Beside the crust being slightly burned it was delicious and it had a similar taste to my homemade pizza!

Key Pizza
MB
Michael Beckworth
google
07.08.2016
5/5

Best beef around Chicago 💪🏻

Key Pizza
DT
Devon Taylor
google
06.22.2016
1/5

I have never written a review until today. Recently moved to Hammond and thought I'd try a new pizza place since Beggars isn't close. BOTH times I tried, my order wasn't correct. I would've let it slide if the pizza was good, but it's not. You get what you pay for. Spend the extra money and get a quality pizza.

Key Pizza
JR
James Robertson
google
06.12.2016
5/5

Man o man!!!❤ driven by this place for years and did I ever waste a lot of effort looking for great pizza in the meantime. Just fantastic. Great crust delicious sauce excellent sausage and piled with cheese cooked in a REAL oven .......best "find" for me clos3 to home in years. A sure repeat unDOUBTedly. Five stars⭐⭐⭐⭐⭐

Key Pizza
JW
Jim Wiseman
google
04.21.2016
2/5

Ordered six pizzas and 5 were ice cold. Made to far in advance while waiting for the lady one to finish. $152.00 should demand better attention and quality.

Key Pizza
RM
Rhonda Mannon
google
04.04.2016
3/5

Come from Alabama to get a good pizza and the servers are not friendly at all.

Key Pizza
IB
Iris Burriss
google
03.02.2016
5/5

I've been going to Key pizza for years and it has never changed. They have delicious pizza and I recommend getting the 'stuffed crust' or 'fold over crust' which basically makes the end of each slice of pizza like you have a calzone! the crust folds over some of your pizza ingredients and makes it so much more interesting than an average pizza slice. Their cheese has a greasy salty flavor and I mean that in the best way possible, it really is delicious gooey goodness. The sauce is great. And they offer a huuuuuuge pizza,which is impressive.I love Key!

Key Pizza
HT
Harvey Trader
google
03.01.2016
5/5

Love their pizza and very hot

Key Pizza
Bp
Building pro
google
02.27.2016
1/5

We were waiting for ten minutes and no one took our order. One woman just stared at us. Went to colombia gyros instead.

Key Pizza
Gregg
google
02.09.2016
5/5

I've been going here since the late 80s. Quality hasn't changed. Excellent pizza, and they are always correct on my order.

Key Pizza
MM
Mina Miranda
google
01.17.2016
5/5

Loved it & now they have keto pizza! Yes!!

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